Tempivo Terms of Service

Effective Date:

Table of Contents

These Terms of Service (“Terms”) govern your use of the website at https://tempivo.com/ (the “Site”) and any services, software, sensor products or applications provided by Tempivo AB (collectively “Tempivo”, “we”, “us”, or “our”).

By accessing or using the Site or Services, you agree to these Terms. If you do not agree, you must not use the Site or Services.


1. Definitions

  • “User,” “you,” or “your” means any individual or legal entity who uses the Site or the Services.
  • “Services” means the software, applications, monitoring platform, sensor hardware, alerts, data reporting, and any other features offered by Tempivo.
  • “Account” means a user account registered by you to access parts of the Services.
  • “Content” means all information, data, reports, text, images, sensor readings, alerts and other materials provided via the Services.

2. Use of Services

  1. LicenseSubject to these Terms, Tempivo grants you a non‐exclusive, non‐transferable, revocable license to access and use the Services for your internal business or personal use, in accordance with these Terms.
  2. Registration & Accounts
    • You must provide accurate, current, and complete information when you register an Account.
    • You are responsible for maintaining the confidentiality of your login credentials.
    • You are responsible for all activity under your Account.
  3. Permitted Use
    • You may use the Services only as intended and in compliance with applicable law.
    • You may not do anything to interfere with the Services’ security or integrity.
  4. Prohibited ConductYou agree not to, and will not permit others to:
    • Use the Services in any way that is unlawful or harms Tempivo or others.
    • Reverse engineer, decompile, or attempt to extract the source code of any part of the Services.
    • Interfere with the rights of other users.
    • Use the Services to transmit malware, viruses, or harmful code.

3. Sensor Hardware & Installation

If applicable, any hardware (sensors, peripherals) provided by Tempivo remains the property of Tempivo unless otherwise agreed. You are responsible for proper installation, maintenance, and ensuring that the hardware is used as intended.


4. Data, Privacy, and Use of Content

  1. User Data
    • You retain all rights to your data and content.
    • By submitting data to Tempivo (e.g., via sensors, reports), you grant Tempivo a license to use, process, store, display, and transmit that data in order to provide the Services.
  2. Data Security
    • We implement reasonable security measures to protect your data.
    • However, you acknowledge that no system is completely secure and Tempivo does not guarantee absolute security.
  3. Privacy
    • Your use is also governed by Tempivo’s Privacy Policy.
    • The Privacy Policy explains how we collect, use, disclose, and protect personal information.

5. Fees, Payment & Refunds

  1. Subscription & Plans
    • Access to certain functionality may require payment of subscription fees as set forth on the Site (e.g., Freemium, Business, or Enterprise plans).
    • You agree to pay all fees associated with your chosen plan.
  2. Billing & Payment
    • Payments are due as stated (e.g., monthly, annually).
    • You authorize Tempivo to charge your payment method.
  3. Refunds & Cancellations
    • If you cancel, you may continue to have access through the end of your paid period.
    • Refunds (if any) will be as described in the plan terms or as required by law.

6. Intellectual Property

  • All content, trademarks, trade names, logos, patents, software, and other intellectual property in the Services are owned or licensed by Tempivo.
  • You may not copy, distribute, modify, or create derivative works without our permission, except as expressly permitted under these Terms.

7. Disclaimers & Limitation of Liability

  1. Disclaimer of WarrantiesThe Services are provided “as is” and “as available.” Tempivo disclaims all warranties—express or implied—regarding functionality, uptime, accuracy, or fitness for a particular purpose.
  2. No Guarantee of Risk-Free PropertiesTempivo’s Services, including monitoring, reporting, and alerts, are designed to assist in detecting conditions that may indicate elevated risk of Legionella or other water-related hazards. However, Tempivo does not guarantee that any property, water system, or environment is free from Legionella or any other harmful bacteria, pathogens, or risks.The Services are informational tools only and do not replace professional testing, maintenance, treatment, or compliance with applicable health and safety regulations. Property owners and operators remain solely responsible for ensuring water safety, implementing preventive measures, and complying with legal and regulatory requirements.
  3. Limitation of LiabilityTo the maximum extent permitted by law, Tempivo will not be liable for indirect, incidental, special, consequential, or punitive damages. Tempivo’s total liability will not exceed the amounts you paid in the prior 12 months for the specific Services giving rise to the claim.

8. Indemnification

You agree to defend, indemnify, and hold Tempivo harmless from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Services,
  • Your violation of these Terms,
  • Your infringement of third‐party rights,
  • Any misuse of the Services by you or those using your Account.

9. Termination

  • By You: You may cancel your subscription or discontinue using the Services at any time via your account settings or by written notice.
  • By Tempivo: We may suspend or terminate your access or account if you violate these Terms, or for any other reason, with notice where required by law.
  • Effect of Termination: Termination does not relieve you of obligations incurred prior to termination (e.g. unpaid fees). Some provisions (e.g. Intellectual Property, Disclaimers, Limitation of Liability, Indemnification) will survive termination.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Sweden.
  • Any dispute arising out of or related to these Terms, the Site, or the Services will be resolved through Swedish Court.

11. Changes to Terms

Tempivo may modify these Terms from time to time. When we do, we’ll post the updated Terms on the Site with a new “Effective Date.”

Your continued use of the Services after changes constitutes acceptance of the revised Terms.


12. Miscellaneous

Entire Agreement: These Terms, together with any documents expressly referred to (such as Privacy Policy, pricing pages), constitute the entire agreement between you and Tempivo regarding the Services.

Severability: If any provision is invalid or unenforceable, the rest of the Terms remain in effect.

Assignment: You may not assign these Terms without our written consent. Tempivo may assign to a successor.

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